Illustrator Jake is still operating, however, shipping may be delayed to some countries. we're actively following the latest developments about the Covid-19 outbreak. We want to keep you informed about how it might impact your orders with Illustrator Jake, so follow this page for current updates.
As of now, here's the status of each Illustrator Jake branch and partnered warehouses:
UK: operating as normal.
EU: operating as normal.
LA: operating with some basic capacity.
NC: operating with some basic capacity.
Since we’re working at a reduced capacity, order fulfillment will take longer than usual.
Updated Shipping Times Below:
Shipping Times For Enamel Pins:
UK orders are sent with Royal Mail second class postage.
You should receive your order within 15 working days after dispatch notification.
European orders are sent with Royal Mail International Standard postage.
You should receive your order within 3-6 weeks after dispatch notification.
All other international orders are sent with Royal Mail International Standard postage. You should receive your order within 3-7 weeks after dispatch notification.
Shipping Times For Clothing Items:
Shipping times and couriers for clothing items varies depending on the dispatch locations. (United States or Latvia) - These items are print on demand. Once the order is placed these items are made uniquely for that customer. On average it takes 8-30 working days for the item to finish production due to current reduced staff and then 3-6 weeks for shipping.
Please note the majority of items ship separately.